Privacy Policy

1. Overview

2. Information We Collect

We collect information you provide directly through our contact and quote forms, including:

• Full name
• Phone number
• City or service area
• Project description and details you choose to share

We also collect standard technical data automatically when you visit the site, including IP address, browser type, pages visited, and referring URL. This data is collected through Vercel (our hosting provider) and is used solely for site performance and security.

3. How We Use Your Information

We use the information you submit to:

• Respond to your quote or inspection request
• Contact you by phone or text about your project
• Follow up if we have not heard back from you
• Improve our services based on the types of projects we receive

We do not use your information for marketing unrelated to your specific inquiry. We do not add you to email marketing lists without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With our CRM and workflow tools (GoHighLevel, n8n) strictly to manage and respond to your inquiry
• With our email and messaging providers as needed to contact you
• If required by law, court order, or government authority
• To protect the rights, property, or safety of True Contractors Inc. or others

5. Cookies and Tracking

This website does not use advertising cookies or third-party tracking pixels. Basic cookies may be set by our hosting infrastructure (Vercel) for performance and security purposes. These cookies do not identify you personally and are not used for advertising.

If you have browser-level cookie controls enabled, you can block or delete these cookies without affecting your ability to use this site.

6. Data Retention

We retain your contact information for as long as needed to respond to your inquiry and for a reasonable period afterward in case you wish to continue or revisit a project conversation. If you would like your information removed from our records, contact us at info@truecontractorsfl.com and we will delete it within 14 business days.

7. Your Rights

You have the right to:

• Request a copy of the information we have on file for you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications from us at any time

To exercise any of these rights, email us at info@truecontractorsfl.com or call (786) 837-1952. We will respond within 14 business days.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it promptly.

9. External Links

This site may contain links to external websites, including our Instagram profile. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

10. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. Our website is served over HTTPS. Form submissions are transmitted securely and stored in access-controlled systems. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us: